Veterinary telemedicine allows pet owners to consult with a veterinarian remotely using video conferencing, phone calls, messaging, or other digital communication tools. Telemedicine can provide convenient access to veterinary guidance, follow-up care, and certain medical consultations without requiring an in-person visit.

Telemedicine may be appropriate for follow-up visits, behavioral consultations, nutrition counseling, chronic disease monitoring, quality-of-life discussions, minor skin concerns, medication reviews, and other situations where a physical examination may not be immediately necessary.

Telemedicine has limitations because a hands-on physical examination cannot be performed remotely. In some cases, a veterinarian may be able to provide recommendations based on your pet's history, symptoms, photos, or video. However, many conditions require an in-person examination and diagnostic testing for an accurate diagnosis.

Yes. Behavioral consultations are often well suited for telemedicine because veterinarians can discuss your pet's environment, daily routine, triggers, and behavioral concerns while observing your pet in their home setting.

Many pets feel more comfortable in their familiar home environment. Telemedicine can reduce transportation-related stress and anxiety for some dogs and cats.

Highview Veterinary Hospital offers virtual consultations designed to provide convenient access to veterinary expertise. Depending on your pet's needs, telemedicine appointments may be used for behavioral counseling, nutritional consultations, chronic disease management, follow-up care, quality-of-life discussions, and determining whether an in-person examination is needed.

Yes. We provide veterinary telemedicine consultations for eligible patients and clients throughout Boerne, Fair Oaks Ranch, Bergheim, Comfort, San Antonio, and surrounding Texas Hill Country communities.