Terms & Conditions
Effective Date: August 5, 2026
Welcome to the Highview Veterinary Hospital website ("Website"). These Terms & Conditions ("Terms") govern your access to and use of this Website. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.
1. Website Ownership
This Website is owned and operated by:
Highview Veterinary Hospital
5 Coughran Road, Suite 105
Boerne, TX 78006
Website: www.highviewvets.com
Email: info@highviewvets.com
Throughout these Terms, "Highview Veterinary Hospital," "we," "our," and "us" refer to Highview Veterinary Hospital.
2. Educational Information Only
The information provided on this Website is intended for general educational and informational purposes only. While we strive to provide accurate and up-to-date information, veterinary medicine is constantly evolving. Information on this Website should not be relied upon as a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian regarding your pet's specific medical condition.
3. No Veterinarian-Client-Patient Relationship (VCPR)
Use of this Website, including reading articles, submitting forms, emailing our practice, or communicating through the Website, does not establish a veterinarian-client-patient relationship (VCPR).A VCPR is established only after a veterinarian has examined your pet and all applicable legal and professional requirements have been satisfied.
4. Medical Emergencies
This Website is not intended for veterinary emergencies. Do not use email, contact forms, social media, or other online communications to report a medical emergency. If your pet is experiencing a medical emergency, immediately contact the nearest emergency veterinary hospital or appropriate emergency veterinary service.
5. Appointment Requests
Appointment requests submitted through this Website are requests only. Submitting a request does not guarantee that an appointment has been scheduled. An appointment is not confirmed until you receive confirmation from Highview Veterinary Hospital.
6. Prescription Requests
Prescription refill requests submitted through the Website are subject to veterinarian approval and applicable federal and state laws. Additional examination or diagnostic testing may be required before certain medications can be prescribed or refilled.
7. User Responsibilities
When using this Website, you agree to: Provide accurate and truthful information. Use the Website only for lawful purposes. Not attempt to interfere with the Website's operation or security. Not upload malicious software or harmful code. Not attempt unauthorized access to any portion of the Website or its systems. Not use the Website in a manner that could damage, disable, or impair its operation.
8. Intellectual Property
All content on this Website, including but not limited to: Text, Articles, Blog posts, Graphics, Logos, Photographs, Videos, Icons, Design elements, Downloads, etc. is owned by or licensed to Highview Veterinary Hospital and is protected by applicable copyright, trademark, and other intellectual property laws. You may view, download, or print Website content for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, publish, or commercially exploit any Website content without our prior written permission.
9. Third-Party Links
This Website may contain links to third-party websites for your convenience. Highview Veterinary Hospital does not control or endorse these websites and is not responsible for their content, privacy practices, products, or services. Accessing third-party websites is at your own risk.
10. Accuracy of Information
We make reasonable efforts to ensure that Website information is accurate and current. However, we do not guarantee that all information is complete, accurate, or up to date, and we reserve the right to modify Website content at any time without prior notice.
11. Website Availability
We strive to keep the Website available and functioning properly. However, we do not guarantee uninterrupted access and may temporarily suspend or modify the Website for maintenance, updates, or other operational reasons.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Highview Veterinary Hospital shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, this Website or its content. This limitation applies even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability where such limitation is prohibited by law.
13. Indemnification
You agree to indemnify and hold harmless Highview Veterinary Hospital, its owners, employees, veterinarians, contractors, and representatives from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Website.
14. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
15. Changes to These Terms
We may update these Terms from time to time. Any revisions will be posted on this page with an updated Effective Date. Continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action arising from these Terms or your use of the Website shall be brought in a court of competent jurisdiction located in the State of Texas.
17. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Highview Veterinary Hospital
5 Coughran Road, Suite 105
Boerne, TX 78006
Website: www.highviewvets.com
Email: info@highviewvets.com
By providing your mobile number and opting in to SMS from Highview Veterinary Hospital, you agree to receive customer care messages.
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For more information, please review our Privacy Policy: https://www.highviewvets.com/privacy-policy